Terms & Conditions
Ubuntu Solar Invest – Customer Care Policy
Our Commitment
At Ubuntu Solar Invest, our top priority is to safeguard the hard‑earned money of our valued customers in the diaspora. We understand the importance of investing back home in Zimbabwe, and we are dedicated to providing satisfied solar solutions that bring lasting value to your properties.
Partnership for Trust
We proudly partner with EnergyCity (Pvt) Limited, Zimbabwe, a reputable and experienced company, to deliver reliable solar products, professional installation, and long‑term maintenance services. This partnership ensures that every project is handled with integrity, transparency, and technical excellence.
Customer Care Principles
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Security First: All payments are processed through secure systems to protect your investment.
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Quality Assurance: We supply only tested and trusted solar products designed for durability and efficiency.
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Full Service: From installation to long‑term maintenance, we provide end‑to‑end support for your solar systems.
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Money‑Back Guarantee: If you are not satisfied with our services, we offer a full refund to give you peace of mind.
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Diaspora Focus: We specialize in serving customers abroad who wish to invest confidently in their properties back home.
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Transparency: Clear communication, honest updates, and no hidden charges.
Customer Rights
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To receive timely updates on your project.
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To have your concerns addressed promptly and respectfully.
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To request refunds under our money‑back guarantee policy if services do not meet agreed standards.
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To expect professional installation and ongoing maintenance support.
Contact Us
For inquiries, support, or feedback, please reach out to us:
Ubuntu Solar Invest – Customer Care Team
📞 0775 71 88338/0792 79 73703
🌍 https://www.ubuntu-solar-invest.com
🏢 12 Granada Mews, Manchester, M16 8GX, United Kingdom
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Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments