Terms & Conditions

A legal disclaimer. Revised 25/01/2026

1. Acceptance of Terms

By accessing or using this Website, you acknowledge and agree to be bound by these Terms and Conditions (“Website Terms”). If you do not agree to these Website Terms, you must refrain from using any part of the Website.

2. Amendments to Website Terms and Website Content

Ubuntu Solar Invest reserves the right to revise and update these Website Terms at any time. The date of the most recent revision will be indicated at the top of this page. You are encouraged to review these Website Terms periodically, as continued use of the Website constitutes acceptance of any modifications.

We strive to update the Website regularly and may alter its content at any time. However, certain information may become outdated, and we are under no obligation to update such content.

3. Relationship to Service Contracts

Nothing in these Website Terms shall affect or limit your rights under any existing solar installation and maintenance services contract entered into with Ubuntu Solar Invest.

4. Liability

To the fullest extent permitted by law, Ubuntu Solar Invest excludes all liability for any direct, indirect, or consequential loss or damage incurred by you in connection with the use, inability to use, or reliance on the Website or its content.
This includes, but is not limited to, loss of income, revenue, business, profits, contracts, data, goodwill, or wasted management or office time.
Nothing in these Website Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

5. Governing Law and Jurisdiction

These Website Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Website Terms, the Website, or its use shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Finance Disclaimer

Ubuntu Solar Invest does not provide regulated credit, loans, or finance products and is not a credit broker.
Clients who wish to finance their solar installation may choose to arrange funding independently through their own bank, lender, or financial provider. Any such arrangements are made directly between the client and the lender.
Ubuntu Solar Invest is not involved in credit assessments, loan applications, repayments, or the provision of financial advice.

Customer Care Policy

Our Commitment

At Ubuntu Solar Invest, our top priority is to safeguard the hard‑earned money of our valued customers in the diaspora. We understand the importance of investing back home in Zimbabwe, and we are dedicated to providing satisfied solar solutions that bring lasting value to your properties.

Partnership for Trust

We proudly partner with Energicity (Pvt) Limited, Zimbabwe, a reputable and experienced company, to deliver reliable solar products, professional installation, and long‑term maintenance services. This partnership ensures that every project is handled with integrity, transparency, and technical excellence.

Customer Care Principles

Security First: All payments are processed through secure systems to protect your investment.
Quality Assurance: We supply only tested and trusted solar products designed for durability and efficiency.
Full Service: From installation to long‑term maintenance, we provide end‑to‑end support for your solar systems.
Money‑Back Guarantee: If you are not satisfied with our services, we offer a full refund to give you peace of mind.
Diaspora Focus: We specialize in serving customers abroad who wish to invest confidently in their properties back home.
Transparency: Clear communication, honest updates, and no hidden charges.

Customer Rights

To receive timely updates on your project.
To have your concerns addressed promptly and respectfully.
To request refunds under our money‑back guarantee policy if services do not meet agreed standards
To expect professional installation and ongoing maintenance support